Shipping policy
Please Note: This Shipping policy is subject to change at any time without prior notice. To make sure you are aware of any changes, please review this policy periodically.
Our commitment is to ensure the utmost satisfaction of our cherished cyclists. In order to ensure prompt deliveries and client satisfaction, we have partnered with leading national third-party logistics companies, Such as Bluedart, Delhivery, DTDC, Ekart etc.
ORDER PROCESSING TIMELINE
- We only ship within the Indian subcontinent as long as your pin code is serviceable by any of our logistics partners
- We aim to dispatch an order within 2 – 3 Business Days from order placement except pre booking cycles.
- Order processing is suspended on Sundays, public holidays, and during geographical and political disturbances
- The Customer is responsible for giving the correct address and contact information
SHIPPING CHARGES
- All orders exceeding Rs. 1000 are eligible for free shipping. For orders utilizing the Cash On Delivery payment method, an additional convenience fee of Rs. 100 will be applied.
- Cash on Delivery payment option is available for orders valued up to Rs. 19,999.
SHIPPING SERVICES
We provide a diverse range of shipping services
1. Standard Shipping
The delivery timeframe for this shipping option ranges from 5 to 7 business days, contingent upon the destination. Typically, orders in this mode are dispatched using road transportation for efficient and reliable delivery.
2. Express Shipping
Exclusively available for selected cities, the delivery timeframe for this expedited option is within 3 business days, contingent upon the destination. Orders in this mode are swiftly dispatched utilizing a hybrid of Road and Air modes for the utmost efficiency and promptness in delivery.
Terms and Conditions (Express Shipping)
- Express shipping offers Guaranteed 72 Business Hours delivery for most growing cities.
- Express Shipping is a Paid Service, chargeable at actual.
- In the event of delayed delivery beyond the specified timeline, only the shipping charges will be refunded. This does not apply for delays due to factors beyond our control – Natural Calamities, Regional Disturbances, Buyer unavailability, Regional/National Holidays etc.
- If the order is undeliverable and returned due to buyer unavailability, a refund will be processed for the product amount only.
- Cash on Delivery is not available for Express Shipping.
